24/7 security protection for businesses

Key Control Services

Key Holding & Alarm Response

Keyholding and alarm response services from Key Control Services allow businesses peace of mind knowing that their premises are protected 24/7 by our fully accredited, rapid response security officers. 

the process of buying an annual key holding subscription

Keyholding and alarm response services are where a security team holds a set of keys to your business premises and, if an alarm is activated, we will be notified by your monitoring station or the police and we will attend immediately.

We will check for intruders, deal with any repairs necessary to secure the property, retrieve police reports where necessary and ensure that your intruder system is fully functional and your premises are left secure.

This will allow your company to remove any dangers posed to your staff who may currently be responsible for attending out of hours activations to your intruder or fire alarm. Your staff don’t have to attend the premises with us – we’ll do the work for you.

For your peace of mind and for ultimate security and trust, all of our security officers:

  • Are fully SIA accredited and licensed
  • Are ACS approved
  • Follow ACS best practices

Did you know

You can now buy our annual keyholding service online

How keyholding services work?

Our keyholding service is simple and works as follows:

  1. A security officer will either:

    a) meet you or a dedicated member of your staff, or
    b) visit the premises alone


In the event of alarm activation.

  1. The security officer will check the premises thoroughly themselves or accompany the staff member depending on whether you have the full keyholding service or keyholding assist.

  2. The officer will then carry out any further action as required and re-set the alarm.

The benefit here is that you don’t have to put yourself or your staff in any potentially dangerous or risky situations. There is either no need for client attendance in our full service package, or we can ensure the safety of your staff when checking the building with keyholding assistance.

When the officer responds, a full, digital Alarm Activation Report is filled out (along with added photographs) and is emailed to the relevant person the next working day. A calling card is left on the intruder panel so you are aware that we have attended the site out of hours.

It is important that business owners and staff in senior positions understand and co-operate with the legal liabilities when sending out employees to respond to an alarm going off at their premises. Luckily we have spoken about this in our guide on this topic. 

Key Holder Assist Services

We offer key holder assist services that allow business premise key holders to be accompanied to their building by one of our trained security officers. This ensures that staff and business owners remain safe when dealing with security breaches in the workplace at all hours.

This service works well if you’d rather be accompanied to the premises by security in order to safely check the building yourself.

National key holding services

As well as offering Key Holding Services in Manchester, we also offer a national key holding service, which means that if you operate multiple sites located throughout the country, you only have to deal with one company to ensure a professional and streamlined key holding and alarm response service.

We tailor our services to your specific business requirements, premises and locations. We want all of our customers to feel safe, secure and protected by our services and trained officers no matter where you are.

Keyholding services for all industries

We offer keyholding and alarm response services for a range of different industries. Most businesses that operate out of a dedicated building will benefit from keyholding services. We work with all types of industries, from retail with Smyths Toy Stores to education with Runshaw College.

Get keyholding services today for:

  • Small or large office spaces
  • Call centres
  • Factories
  • Warehouses
  • Construction sites
  • Retail businesses

… and many more. Just get in touch and we can discuss whether we’re able to service you.

Get a free quote for key holding and alarm response services

What are the benefits of keyholding and alarm response services?

There are many benefits to having keyholding services in place for your business premises. Not only does it help keep your business safe, but it can have a positive impact on costs too.


Keep your business premises safe and secure 24/7

Your business premises will be protected by the alarm system in the first instance, then further protected by our rapid response security team who are on hand 24/7 to remove any threat and secure your building.


Keep staff and owners safe

Don’t put yourself or your staff at risk. Entering a breached premises can be extremely dangerous – our security officers can visit the area with you, go alone to secure the area first or alert the police for additional security.


Deter criminals

With obvious alarm systems and rapid security response, criminals will be less likely to target your premises knowing that they have very limited time to attempt to enter the property before authorities arrive.


Lower costs and insurance premiums

Some insurance providers may consider the fact that key holding services and alarm response deter criminals and ensure that business premises remain secure and undamaged as best as they can. This could leave room for negotiating lower insurance costs, so it’s worth discussing this with your provider.

Keyholding and alarm response with Key Control Services

For further information about our keyholding and alarm response services in Bolton or throughout the UK, or for a FREE quote, call 01204 861 331 or send a message using our contact form below.

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Our services

We offer a wide range of mobile and manned security services designed to suit your business needs.